Zyxel-communications 650 Series Manual do Utilizador descarregar pdf (Página 454)

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Prestige 650 Series User’s Guide

A-2 Troubleshooting

A.1.3 DSL LED

The DSL LED on the front panel does not light up.

Chart A-3 Troubleshooting DSL LED

STEPS CORRECTIVE ACTION

1 Check the telephone wire and connections between the Prestige DSL port and the wall jack.

2 Make sure that the telephone company has checked your phone line and set it up for DSL service.

3 Reset your ADSL line to reinitialize your link to the DSLAM. For details, refer to the Maintenance

chapter (web configurator) or the System Information and Diagnosis chapter (SMT).

4 If these steps fail to correct the problem, contact your local distributor for assistance.

A.2 Console Port

I cannot access the Prestige via the console port.

Chart A-4 Troubleshooting Console Port

STEPS CORRECTIVE ACTION

1 Make sure the Prestige is connected to your computer's serial port.

2 Make sure the communications

program is configured correctly. The

communications software should be

configured as follows:

VT100 terminal emulation.

9600 bps is the default speed on leaving the factory. Try

other speeds in case the speed has been changed.

No parity, 8 data bits, 1 stop bit, data flow set to none.

3 Make sure you entered the correct password. The default password is “1234”.

If you have forgot your username or password, refer to Section A.5.

A.3 Telnet

I cannot telnet into the Prestige.

Chart A-5 Troubleshooting Telnet

STEPS CORRECTIVE ACTION

1 Check the LAN port and the other Ethernet connections.

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