ZyXEL Communications M-102 Guia do Utilizador descarregar pdf (Página 55)

ZyXEL M-102 User’s Guide

Chapter 5

Troubleshooting

This chapter covers potential problems and possible remedies. After each problem description,

some instructions are provided to help you diagnose and solve the problem.

5.1 Problems Starting the ZyXEL Utility Program

Table 5-1 Troubleshooting Starting ZyXEL Utility Program

PROBLEM CORRECTIVE ACTION

Make sure the ZyXEL M-102 is properly plugged in your PCMCIA Type II Slot

and the LED(s) is on. Refer to the Quick Start Guide for LED descriptions.

Use the Device Manager to check for possible hardware conflicts.

Click Start, Settings, Control Panel, System, Hardware and Device

Manager. Verify the status of the ZyXEL M-102 under Network Adapter.

(Steps may vary depending on the version of Windows).

Cannot start the ZyXEL

Wireless LAN Utility

Install the ZyXEL M-102 in another computer.

If the error persists, you may have a hardware problem. In this case, you

should contact your local vendor.

5.2 Problem with the Link Status

Table 5-2 Troubleshooting Link Quality

PROBLEM CORRECTIVE ACTION

The link quality and/or signal

strength is poor all the time.

Search and connect to another AP with a better link quality using the Site

Survey screen.

Change the channel used by your AP.

Move your computer closer to the AP or the peer computer(s) within the

transmission range.

There may be too much radio interference (for example microwave or

another AP using the same channel) around your wireless network.

Relocate or reduce the radio interference.

Troubleshooting 5-1

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