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Vantage CNM User’s Guide
16
Part VIII: Troubleshooting ................................................................... 333
Chapter 29
Troubleshooting....................................................................................................................335
29.1 Vantage CNM Access and Login ..................................................................................... 335
29.2 Device Management ........................................................................................................ 336
29.3 Device Firmware Management ........................................................................................ 336
29.4 Vantage Report ................................................................................................................ 337
Part IX: Appendices and Index ........................................................... 339
Appendix A Product Specifications.......................................................................................341
Appendix B Setting up Your Computer’s IP Address............................................................345
Appendix C Pop-up Windows, Java Scripts and Java Permissions.....................................361
Appendix D IP Addresses and Subnetting ...........................................................................367
Appendix E IP Address Assignment Conflicts......................................................................375
Appendix F Common Services.............................................................................................379
Appendix G Importing Certificates........................................................................................383
Appendix H Open Software Announcements.......................................................................393
Appendix I Legal Information................................................................................................417
Appendix J Customer Support .............................................................................................419
Index.......................................................................................................................................425
- Vantage CNM 1
- About This User's Guide 3
- Document Conventions 5
- Icons Used in Figures 6
- Contents Overview 7
- Chapter 6 10
- Chapter 7 11
- CHAPTER 1 31
- Introduction 33
- CHAPTER 2 35
- 2.1 Menu Bar 36
- 2.2 Title Bar 37
- 2.3 Device Window 37
- 2.3.1.1 Folders 38
- Chapter 2 GUI Introduction 42
- Chapter 2 GUI Introduction 43
- 2.3.2 Device Search 45
- CSR Key 49
- Certificate 50
- Device Operation 51
- CHAPTER 3 53
- CHAPTER 4 55
- 4.0.2 Time Setting 56
- CHAPTER 5 59
- 5.2 LAN (Prestige) 62
- 5.2.1 Static DHCP 64
- 5.2.2 IP Alias 65
- ZyNOS ZyWALL (one WAN port) 70
- ZyWALL) (continued) 87
- 5.3.6 WAN Setup (Prestige) 91
- 5.3.7 WAN Backup (Prestige) 94
- (Prestige) (continued) 98
- 5.4 Wireless Card 99
- Vantage CNM User’s Guide 101
- Card (continued) 101
- Table 33 Wireless Card: WPA 104
- 5.4.3 MAC Filter 106
- CHAPTER 6 109
- 6.1.2 Rule Summary 111
- 6.1.3 Add/Edit 113
- Add/Edit 115
- 6.1.4 Anti-Probing 116
- 6.1.5 Threshold 117
- 6.1.6 Service 119
- 6.1.7 Add/Edit Service 119
- 6.2 VPN 120
- 6.3 IPSec High Availability 121
- Gateway Policy Add/Edit 123
- Network Policy Add/Edit 129
- Network Policy Move 133
- 6.3.5 VPN Rules (Manual) 134
- > Add/Edit (continued) 137
- 6.3.7 VPN Global Setting 138
- 6.4 Anti-Virus 140
- 6.5 Anti-Spam 142
- 6.6 Anti-Spam Lists Screen 147
- 6.7 IDP 151
- 6.8 General Setup 151
- 6.9 IDP Signatures 152
- 6.9.2 Intrusion Severity 154
- 6.9.3 Signature Actions 154
- 6.9.5 Query View 157
- View) (continued) 158
- 6.10 Signature Update 159
- 6.11 Content Filter 161
- 6.13 Content Filter Policy 165
- Add/General 166
- External Database 169
- LABEL DESCRIPTION 176
- Web Site List 176
- Customization 176
- 6.14 Content Filter Objects 179
- 6.15 Content Filtering Cache 180
- 6.16 X Auth 181
- 6.17 Local User Database 181
- 6.18 RADIUS 182
- CHAPTER 7 185
- 7.2 Port Forwarding 187
- 7.3 Address Mapping 189
- Mapping screen 190
- 7.4 Trigger Port 191
- 7.4.1 Edit Trigger Port Rule 192
- 7.5 Static Route 193
- 7.6 Static Route 193
- 7.6.1 Edit Static Route 194
- 7.7 DNS 195
- 7.8 Address Record 195
- 7.9 Name Server Record 197
- 7.10 Cache 199
- 7.11 DDNS 200
- 7.12 DHCP 201
- 7.13 Remote MGMT 203
- 7.14 Remote MGMT 203
- CHAPTER 8 209
- Chapter 8 Device Log 210
- Chapter 8 Device Log 211
- CHAPTER 9 213
- TYPE DESCRIPTION 215
- Configuration File List 215
- 9.2.2 Backup a Device 216
- 9.2.4 Group Backup (Folder) 218
- 9.2.5 Group Restore (Folder) 220
- 9.3 Schedule List (Device) 221
- 9.4 Schedule List (Folder) 222
- 9.5.1 Backup & Restore 224
- 9.5.4 Reset to Factory 227
- Configuration BB screen 229
- 9.8 Component BB 232
- CHAPTER 10 235
- 10.1.1 Add Firmware 236
- 10.2 Scheduler List 237
- 10.3 Firmware Upgrade 237
- 10.3.1 Folder 238
- 10.3.2 Device 238
- 10.3.3 Device > Upgrade 239
- CHAPTER 11 241
- Chapter 11 License Management 242
- Save as a BB 242
- 11.1.2 Service 243
- 11.2 License Status 244
- 11.3 Signature Status 245
- PART III 247
- CHAPTER 12 249
- Chapter 12 VPN Community 250
- Full Mesh 251
- Hub & Spoke 251
- Remote Access 251
- Chapter 12 VPN Community 253
- CHAPTER 13 255
- Installation Report screen 256
- CHAPTER 14 257
- Chapter 14 VPN Monitor 258
- Chapter 14 VPN Monitor 259
- 14.3 By Device 261
- 14.3.3 SA Monitor 262
- Device Status Monitor (267) 265
- Device Alarm (271) 265
- CHAPTER 15 267
- CHAPTER 16 269
- CHAPTER 17 271
- 17.1.3 Alarm States 272
- 17.1.4 Unresolved Alarms 272
- 17.1.5 Responded Alarm 273
- Chapter 17 Device Alarm 274
- Chapter 17 Device Alarm 275
- Log & Report 277
- CHAPTER 18 279
- 18.2 Configuration Report 281
- Details next to the device 282
- Backup Report 285
- Restore Report (continued) 290
- CHAPTER 19 291
- Chapter 19 CNM Logs 292
- CHAPTER 20 293
- Chapter 20 VRPT 294
- Chapter 20 VRPT 295
- CNM System Setting 297
- CHAPTER 21 299
- Chapter 21 CNM System Setting 300
- 21.2 Servers Status 301
- 21.3 User Access 302
- 21.4 Notifications 303
- 21.4.1 Notifications 304
- 21.5 Log Setting 305
- 21.6 VRPT Management 306
- 21.7.3 Create CSR 310
- 21.7.4 Import Certificate 311
- CHAPTER 22 313
- 22.1.1 Backup 314
- CHAPTER 23 315
- Chapter 23 Device Owner 316
- CHAPTER 24 317
- CHAPTER 25 319
- 25.0.1 License Upgrade 320
- CHAPTER 26 321
- Chapter 26 About Vantage CNM 322
- PART VII 323
- CHAPTER 27 325
- 27.1.1 Add User Group 326
- Chapter 27 Group 327
- Chapter 27 Group 328
- CHAPTER 28 329
- Chapter 28 Account 330
- Chapter 28 Account 331
- PART VIII 333
- CHAPTER 29 335
- 29.2 Device Management 336
- 29.4 Vantage Report 337
- Chapter 29 Troubleshooting 338
- Appendices and 339
- APPENDIX A 341
- APPENDIX B 345
- Installing Components 346
- Configuring 347
- Windows 2000/NT/XP 348
- Macintosh OS 8/9 353
- Macintosh OS X 355
- Verifying Settings 356
- Using Configuration Files 358
- APPENDIX C 361
- Java Scripts 364
- Java Permissions 365
- JAVA (Sun) 366
- APPENDIX D 367
- Subnet Masks 368
- Notation 369
- Subnetting 370
- Example: Four Subnets 371
- Example: Eight Subnets 372
- Subnet Planning 373
- Configuring IP Addresses 374
- APPENDIX E 375
- IP addresses dynamically 377
- APPENDIX F 379
- Appendix F Common Services 380
- Appendix F Common Services 381
- APPENDIX G 383
- Figure 231 Login Screen 384
- APPENDIX H 393
- APPENDIX I 417
- Appendix I Legal Information 418
- APPENDIX J 419
- Appendix J Customer Support 420
- Appendix J Customer Support 421
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