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P-2302HWUDL-P1 Series User’s Guide
347
APPENDIX I
Customer Support
Please have the following information ready when you contact customer support.
Required Information
• Product model and serial number.
• Warranty Information.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.
Corporate Headquarters (Worldwide)
• Support E-mail: [email protected]
• Sales E-mail: [email protected]
• Telephone: +886-3-578-3942
• Fax: +886-3-578-2439
• Web Site: www.zyxel.com, www.europe.zyxel.com
• FTP Site: ftp.zyxel.com, ftp.europe.zyxel.com
• Regular Mail: ZyXEL Communications Corp., 6 Innovation Road II, Science Park,
Hsinchu 300, Taiwan
Costa Rica
• Support E-mail: [email protected]
• Sales E-mail: [email protected]
• Telephone: +506-2017878
• Fax: +506-2015098
• Web Site: www.zyxel.co.cr
• FTP Site: ftp.zyxel.co.cr
• Regular Mail: ZyXEL Costa Rica, Plaza Roble Escazú, Etapa El Patio, Tercer Piso, San
José, Costa Rica
Czech Republic
• E-mail: [email protected]
• Telephone: +420-241-091-350
• Fax: +420-241-091-359
• Web Site: www.zyxel.cz
• Regular Mail: ZyXEL Communications, Czech s.r.o., Modranská 621, 143 01 Praha 4 -
Modrany, Ceská Republika
- P-2302HWUDL-P1 Series 1
- About This User's Guide 3
- Document Conventions 4
- Icons Used in Figures 5
- Safety Warnings 6
- Safety Warnings 7
- Contents Overview 10
- Table of Contents 11
- Chapter 6 13
- Chapter 7 13
- List of Figures 21
- List of Tables 27
- Introduction 31
- Wizards and Status 31
- CHAPTER 1 33
- 1.1.2 VoIP Trunking Gateway 34
- 1.4 LEDs (Lights) 36
- Figure 6 LEDs 37
- Table 1 LED Descriptions 37
- CHAPTER 2 39
- Figure 7 Login Screen 40
- Figure 9 Select Mode Screen 41
- 2.3.1 Reset Button and WLAN 42
- 2.4.1 Title Bar 43
- 2.4.2 Navigation Panel 43
- 2.4.3 Main Window 45
- 2.4.4 Status Bar 45
- CHAPTER 3 47
- 3.2 Connection Wizard 48
- 3.2.1 Welcome 49
- 3.2.2 System Information 49
- 3.2.3 ISP Parameters 50
- Chapter 3 Wizard Setup 51
- 3.2.4 Your IP Address 52
- 3.2.5.1 Ethernet 53
- 3.2.5.2 PPPoE 54
- 3.2.6 MAC Address 55
- 3.2.7 Finish 56
- 3.3 VoIP Setup Wizard 57
- 3.3.2 Registration Complete 58
- Chapter 3 Wizard Setup 60
- 3.4.1 Welcome 61
- 3.4.2 General Information 62
- 3.4.3 Services Setup 63
- 3.4.4 Priority Setup 64
- 3.4.5 Finish 65
- CHAPTER 4 67
- Chapter 4 Status Screens 68
- Figure 30 Status Screen 68
- Table 22 Status Screen 68
- Chapter 4 Status Screens 69
- 4.2 Any IP Table Window 71
- 4.3 DHCP Table Window 71
- 4.4 VoIP Statistics Window 72
- 4.5 BW MGMT Monitor Window 73
- 4.6 Packet Statistics Window 75
- Wireless LAN (79) 77
- WA N (9 5) 77
- LAN (105) 77
- NAT (117) 77
- CHAPTER 5 79
- 5.2.1 SSID 80
- 5.2.2 MAC Address Filter 80
- 5.2.3 User Authentication 80
- 5.2.4 Encryption 81
- 5.4 General WLAN Screen 82
- 5.4.1 No Security 83
- 5.4.2 WEP Encryption Screen 84
- 5.4.3 WPA(2)-PSK 85
- RADIUS server has priority 86
- Chapter 5 Wireless LAN 87
- Figure 41 Wireless: WPA(2) 87
- Table 34 Wireless: WPA(2) 87
- 5.5 OTIST Screen 88
- 5.5.1 Notes on OTIST 90
- 5.6 MAC Filter 91
- Chapter 5 Wireless LAN 92
- Table 36 MAC Address Filter 92
- CHAPTER 6 95
- 6.1.3 MAC Address 96
- 6.1.4 RIP Setup 96
- 6.2 WAN Screens 97
- Chapter 6 WAN 100
- 6.2.4 WAN Advanced Screen 101
- Chapter 6 WAN 103
- CHAPTER 7 105
- 7.1.2 DHCP Setup 106
- 7.1.3 LAN TCP/IP 106
- 7.1.4 DNS Server Address 106
- 7.1.5 RIP Setup 107
- 7.1.6 Multicast 107
- 7.1.7 Any IP 108
- 7.2 LAN Screens 109
- 7.2.2 LAN DHCP Setup Screen 110
- 7.2.3 LAN Static DHCP Screen 111
- 7.2.4 LAN Client List Screen 112
- 7.2.5 LAN IP Alias Screen 113
- 7.2.6 LAN Advanced Screen 114
- Chapter 7 LAN 115
- Chapter 7 LAN 116
- CHAPTER 8 117
- Chapter 8 NAT 118
- 8.2 NAT Screens 119
- Forwarding 120
- Chapter 8 NAT 121
- 8.2.5 NAT ALG Screen 123
- PART III 125
- CHAPTER 9 127
- 9.1.4 SIP Call Progression 128
- 9.1.5 SIP Client Server 128
- Chapter 9 SIP 129
- Figure 68 SIP User Agent 129
- Figure 69 SIP Proxy Server 129
- 9.1.6 RTP 130
- 9.1.7 NAT and SIP 130
- 9.1.8 Voice Coding 131
- 9.2 Custom Tones (IVR) 132
- 9.3 SIP Screens 134
- Chapter 9 SIP 136
- 9.3.3 SIP QoS Screen 139
- CHAPTER 10 141
- Chapter 10 Phone 142
- Chapter 10 Phone 143
- 10.2 Phone Screens 144
- 10.3.2 Using your DECT Phone 149
- 10.3.3 DECT Phone Screen 150
- 10.3.5 Phone Region Screen 152
- CHAPTER 11 155
- Chapter 11 Phone Book 156
- 11.1.2 Speed Dial Screen 157
- CHAPTER 12 159
- Chapter 12 PSTN Line 160
- CHAPTER 13 161
- Chapter 13 VoIP Trunking 162
- 13.3 Call Rules 163
- 13.4 VoIP Trunking Scenarios 163
- 13.5 Trunking General Screen 164
- Chapter 13 VoIP Trunking 165
- 13.8.4 Call Progression 171
- 13.9.4 Call Progression 175
- Security 177
- CHAPTER 14 179
- Chapter 14 Firewall 180
- 14.2 Triangle Route 181
- 14.3 Firewall Screens 183
- Chapter 14 Firewall 185
- CHAPTER 15 187
- Chapter 15 Content Filter 188
- Chapter 15 Content Filter 189
- Management 191
- CHAPTER 16 193
- Chapter 16 Static Route 194
- Chapter 16 Static Route 195
- CHAPTER 17 197
- 17.1.6 Scheduler 198
- Chapter 17 Bandwidth MGMT 199
- Chapter 17 Bandwidth MGMT 200
- 17.1.8 Bandwidth Borrowing 201
- CHAPTER 18 209
- 18.1.3 System Timeout 210
- 18.2.1 WWW Screen 210
- 18.2.2 Telnet Screen 210
- 18.2.3 FTP Screen 211
- 18.3 SNMP 212
- 18.3.1 Supported MIBs 213
- 18.3.2 SNMP Traps 213
- 18.3.3 Configuring SNMP 213
- 18.3.4 DNS Screen 214
- 18.3.5 Security Screen 215
- Chapter 18 Remote MGMT 216
- CHAPTER 19 217
- 19.2 UPnP Examples 218
- Chapter 19 UPnP 219
- Chapter 19 UPnP 220
- Figure 135 System Tray Icon 224
- Network 225
- 19.3 UPnP Screen 227
- CHAPTER 20 229
- 20.4 Print Server Screen 234
- Figure 152 Printers Folder 235
- Figure 162 Macintosh HD 240
- Figure 165 Utilities Folder 241
- Figure 168 Printer Model 242
- Figure 169 Print Server 242
- CHAPTER 21 243
- Chapter 21 File Sharing 244
- 21.3 User Accounts 245
- Chapter 21 File Sharing 247
- Maintanence and 251
- Troubleshooting 251
- CHAPTER 22 253
- 22.2 Dynamic DNS Overview 254
- 22.2.2 Dynamic DNS 255
- 22.2.3 Dynamic DNS Screen 255
- Chapter 22 System 256
- 22.3 Time Setting Overview 257
- 22.3.2 Resetting the Time 258
- 22.3.3 Time Settings Screen 258
- Chapter 22 System 259
- CHAPTER 23 261
- 23.2 Logs Screens 262
- 23.2.2 Log Settings Screen 263
- Chapter 23 Logs 264
- Chapter 23 Logs 265
- Table 112 System Error Logs 265
- Table 115 TCP Reset Logs 266
- Table 123 ICMP Notes 270
- CHAPTER 24 273
- Chapter 24 Tools 274
- 24.2.3 Configuration Screen 275
- 24.2.5 Restart Screen 277
- CHAPTER 25 279
- V I forgot the password 280
- 25.3 Internet Access 281
- 25.4 Phone Calls and VoIP 282
- 25.5.1 Outgoing Calls 283
- 25.5.2 Incoming Calls 283
- Chapter 25 Troubleshooting 284
- PART VII 285
- APPENDIX A 287
- Table 130 Firmware Features 288
- Power Adaptor Specifications 290
- APPENDIX B 293
- Figure 196 Pop-up Blocker 294
- Figure 198 Internet Options 295
- 25.6.2 JavaScripts 296
- 25.6.3 Java Permissions 297
- 25.6.3.1 JAVA (Sun) 298
- APPENDIX C 299
- Subnet Masks 300
- Notation 301
- Subnetting 302
- Example: Four Subnets 303
- Example: Eight Subnets 304
- Subnet Planning 305
- Configuring IP Addresses 306
- APPENDIX D 307
- Installing Components 308
- Configuring 309
- Windows 2000/NT/XP 310
- Macintosh OS X 315
- Verifying Settings 316
- Using Configuration Files 319
- APPENDIX E 321
- Appendix E SIP Passthrough 322
- APPENDIX F 323
- Example Internal SPTGEN Menus 326
- Appendix F Internal SPTGEN 327
- Table 146 Menu 3 327
- Appendix F Internal SPTGEN 328
- Table 148 Menu 12 331
- Command Examples 338
- APPENDIX G 339
- Appendix G Services 340
- Appendix G Services 341
- APPENDIX H 343
- ZyXEL Limited Warranty 345
- Appendix H Legal Information 346
- APPENDIX I 347
- Appendix I Customer Support 348
- Appendix I Customer Support 349
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