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P-2802H(W)(L)-I Series User’s Guide
315
CHAPTER 24
Diagnostic
These read-only screens display information to help you identify problems with the ZyXEL
Device.
24.1 General Diagnostic
Click Maintenance > Diagnostic to open the screen shown next.
Figure 196 Diagnostic: General
The following table describes the fields in this screen.
24.2 DSL Line Diagnostic
Click Maintenance > Diagnostic > DSL Line to open the screen shown next.
Table 144 Diagnostic: General
LABEL DESCRIPTION
TCP/IP
Address
Type the IP address of a computer that you want to ping in order to test a connection.
Ping Click this button to ping the IP address that you entered.
- P-2802H(W)(L)-I Series 1
- About This User's Guide 3
- Document Conventions 4
- Icons Used in Figures 5
- Safety Warnings 6
- Safety Warnings 7
- Contents Overview 10
- Table of Contents 11
- Chapter 8 13
- Chapter 9 13
- Chapter 10 14
- Chapter 14 16
- Chapter 15 16
- List of Figures 21
- List of Tables 27
- Introduction 33
- CHAPTER 1 35
- 1.5 LEDs 40
- 1.6 The RESET Button 41
- CHAPTER 2 43
- Figure 6 Password Screen 44
- 2.2.1 Title Bar 46
- 2.2.2 Navigation Panel 47
- 2.2.3 Main Window 49
- 2.2.4 Status Bar 49
- VoIP Wizard And Example (65) 51
- CHAPTER 3 53
- Figure 11 Select a Mode 54
- Figure 12 Wizard Welcome 54
- Network > WAN screen 55
- Figure 16 Connection Test 58
- Figure 20 Wireless LAN 60
- CHAPTER 4 65
- Figure 26 Select a Mode 66
- Figure 27 Wizard: Welcome 66
- Figure 30 VoIP Wizard Fail 68
- PART III 71
- CHAPTER 5 73
- Chapter 5 Status Screens 74
- Table 15 Status Screen 74
- Chapter 5 Status Screens 75
- 5.2 Any IP Table 76
- 5.4 Packet Statistics 77
- Figure 35 Packet Statistics 78
- Table 18 Packet Statistics 78
- 5.5 VoIP Statistics 79
- Table 19 VoIP Statistics 80
- CHAPTER 6 83
- 6.2 Internet Access Setup 84
- Chapter 6 WAN Setup 85
- Chapter 6 WAN Setup 86
- 6.3 WAN Interface Setup 87
- CHAPTER 7 89
- 7.2 DNS Server Addresses 90
- 7.3 LAN TCP/IP 90
- Chapter 7 LAN Setup 91
- 7.3.2 RIP Setup 92
- 7.3.3 Multicast 92
- 7.3.4 Any IP 93
- 7.4 Configuring LAN IP 94
- Table 23 LAN IP (continued) 95
- Table 24 Advanced LAN Setup 95
- 7.5 DHCP Setup 96
- 7.6 LAN Client List 97
- Figure 45 LAN Client List 98
- Table 26 LAN Client List 98
- 7.7 LAN IP Alias 99
- Chapter 7 LAN Setup 100
- Figure 47 LAN IP Alias 100
- Table 27 LAN IP Alias 100
- CHAPTER 8 101
- 8.2.1 SSID 102
- 8.2.2 MAC Address Filter 102
- 8.2.3 User Authentication 102
- 8.2.4 Encryption 103
- 8.4 General WLAN Screen 104
- 8.4.1 No Security 105
- 8.4.2 WEP Encryption Screen 106
- 8.4.3 WPA(2)-PSK 107
- Chapter 8 Wireless LAN 108
- Chapter 8 Wireless LAN 109
- Figure 53 Wireless: WPA(2) 109
- Table 34 Wireless: WPA(2) 109
- 8.5 OTIST Screen 111
- 8.5.1 Notes on OTIST 113
- 8.6 MAC Filter 114
- Table 37 MAC Address Filter 115
- CHAPTER 9 117
- 9.1.2 What NAT Does 118
- 9.1.3 How NAT Works 118
- 9.1.4 NAT Application 118
- 9.1.5 NAT Mapping Types 119
- 9.3 NAT General Setup 120
- 9.4 Port Forwarding 121
- Figure 66 Port Forwarding 123
- Table 41 Port Forwarding 124
- 9.6 Address Mapping 125
- 9.6.2 SIP ALG 128
- CHAPTER 10 129
- 10.2.2 SIP Call Progression 130
- 10.2.3 SIP Servers 130
- Chapter 10 Voice 131
- Figure 71 SIP User Agent 131
- Figure 72 SIP Proxy Server 131
- 10.2.4 RTP 132
- 10.2.5 Pulse Code Modulation 132
- 10.2.6 Voice Coding 132
- 10.2.9 Custom Tones (IVR) 133
- 10.3.1 Type of Service (ToS) 134
- 10.3.2 DiffServ 134
- 10.4 SIP Settings Screen 135
- Chapter 10 Voice 136
- 10.6 SIP QoS Screen 141
- 10.7 Phone 141
- 10.8 Analog Phone Screen 142
- > Phone > Common 144
- 10.11.1 The Flash Key 145
- 10.12 Phone Region Screen 148
- 10.13 Speed Dial 148
- CHAPTER 11 155
- Chapter 11 Firewalls 156
- Chapter 11 Firewalls 157
- Considerations 158
- 11.4 Triangle Route 158
- Figure 87 IP Alias 160
- Figure 88 Firewall: General 160
- 11.6 Firewall Rules Summary 161
- Figure 89 Firewall Rules 162
- Table 61 Firewall Rules 162
- 11.6.2 Customized Services 166
- 11.7 Example Firewall Rule 167
- 10.0.0.15 on the LAN 170
- 11.8 Firewall Thresholds 171
- 11.8.1 Threshold Values 172
- CHAPTER 12 175
- Chapter 12 Content Filtering 176
- Chapter 12 Content Filtering 177
- CHAPTER 13 179
- 13.2 IPSec Architecture 180
- 13.3 Encapsulation 181
- 13.4 IPSec and NAT 182
- Table 69 VPN and NAT 183
- CHAPTER 14 185
- 14.3 My IP Address 186
- 14.4 Secure Gateway Address 186
- 14.5 VPN Setup Screen 187
- Chapter 14 VPN Screens 188
- Figure 107 VPN Setup 188
- Table 71 VPN Setup 188
- 14.6 Keep Alive 189
- 14.8 Remote DNS Server 190
- 14.9 ID Type and Content 191
- VPN tunnel 192
- 14.10 Pre-Shared Key 193
- 14.11 Editing VPN Policies 193
- Figure 110 VPN Setup: Edit 194
- Table 77 VPN Setup; Edit 194
- Chapter 14 VPN Screens 195
- 14.12 IKE Phases 198
- 14.12.1 Negotiation Mode 199
- Table 78 Advanced VPN IKE 200
- 14.14 Manual Key Setup 202
- 14.16 Viewing SA Monitor 205
- Figure 114 VPN: SA Monitor 206
- Table 80 VPN: SA Monitor 206
- CHAPTER 15 211
- 15.3 Configuration Summary 212
- 15.4 My Certificates 212
- Chapter 15 Certificates 213
- Figure 119 My Certificates 213
- Table 84 My Certificates 213
- 15.5 My Certificate Import 214
- 15.6 My Certificate Create 216
- 15.7 My Certificate Details 218
- Chapter 15 Certificates 220
- 15.8 Trusted CAs 221
- Figure 123 Trusted CAs 222
- Table 88 Trusted CAs 222
- 15.9 Trusted CA Import 223
- 15.10 Trusted CA Details 224
- Table 90 Trusted CA Details 225
- 15.15 Directory Servers 232
- Table 94 Directory Servers 233
- CHAPTER 16 235
- 16.2.1 Static Route Edit 236
- Chapter 16 Static Route 237
- Table 97 Static Route Edit 237
- Chapter 16 Static Route 238
- CHAPTER 17 239
- 17.1.2 IP Precedence 240
- 17.1.3 DiffServ 240
- 17.3 Class Setup 242
- 17.3.1 Class Configuration 243
- 17.3.2 QoS Example 246
- Internet 246
- 17.4 QoS Monitor 248
- Table 103 QoS Monitor 249
- CHAPTER 18 251
- Chapter 18 Dynamic DNS Setup 252
- Figure 145 Dynamic DNS 252
- Table 104 Dynamic DNS 252
- Device and the DDNS server 253
- CHAPTER 19 255
- 19.1.3 System Timeout 256
- 19.2 WWW (HTTP and HTTPS) 257
- 19.3 WWW 258
- 19.4 HTTPS Example 259
- 19.4.4 Login Screen 261
- 19.5 Telnet 263
- 19.6 Configuring Telnet 263
- 19.7 Configuring FTP 264
- 19.8 SNMP 265
- 19.8.1 Supported MIBs 266
- 19.8.2 SNMP Traps 267
- 19.8.3 Configuring SNMP 267
- 19.9 Configuring DNS 268
- 19.10 Configuring ICMP 269
- CHAPTER 20 271
- 20.2 UPnP and ZyXEL 272
- Table 112 Configuring UPnP 273
- Figure 172 System Tray Icon 279
- Network 280
- Maintenance 283
- Troubleshooting 283
- CHAPTER 21 285
- Chapter 21 System 286
- 21.2 Time Setting 287
- CHAPTER 22 289
- Chapter 22 Logs 290
- Figure 179 View Log 290
- Table 115 View Log 290
- Chapter 22 Logs 291
- Figure 180 Log Settings 291
- Table 116 Log Settings 291
- 22.4 SMTP Error Messages 292
- 22.4.1 Example E-mail Log 293
- 22.5 Log Descriptions 294
- Table 119 System Error Logs 295
- Table 121 TCP Reset Logs 295
- Table 129 802.1X Logs 298
- Table 130 ACL Setting Notes 299
- Table 131 ICMP Notes 299
- Table 132 Syslog Logs 300
- Table 133 SIP Logs 300
- CHAPTER 23 303
- Chapter 23 Tools 304
- Chapter 23 Tools 305
- Figure 182 Firmware Upgrade 305
- Table 140 Firmware Upgrade 305
- 23.5 Backup and Restore 306
- 23.5.1 Backup Configuration 307
- 23.6 Restart 309
- DAMAGE your device 312
- 23.9.3 TFTP File Upload 313
- CHAPTER 24 315
- Chapter 24 Diagnostic 316
- CHAPTER 25 317
- V I forgot the password 318
- FTP to upload new firmware 319
- 25.3 Internet Access 320
- 25.4 Phone Calls and VoIP 321
- 25.5.1 Outgoing Calls 322
- 25.5.2 Incoming Calls 323
- Chapter 25 Troubleshooting 324
- CHAPTER 26 325
- Voice Specifications 329
- Table 148 Voice Features 330
- Wireless Features 331
- Standards Supported 332
- Power Adaptor Specifications 333
- Appendices and 335
- APPENDIX A 337
- Installing Components 338
- Configuring 339
- Windows 2000/NT/XP 340
- Macintosh OS 8/9 344
- Macintosh OS X 346
- Verifying Settings 347
- APPENDIX B 349
- JavaScripts 352
- Java Permissions 353
- JAVA (Sun) 354
- APPENDIX C 355
- Subnet Masks 356
- Notation 357
- Subnetting 358
- Example: Four Subnets 359
- Example: Eight Subnets 360
- Subnet Planning 361
- Configuring IP Addresses 362
- APPENDIX D 363
- Appendix D Wireless LANs 364
- Appendix D Wireless LANs 365
- Fragmentation Threshold 366
- Preamble Type 367
- IEEE 802.1x 367
- Types of RADIUS Messages 368
- Types of Authentication 369
- PEAP (Protected EAP) 370
- Dynamic WEP Key Exchange 370
- User Authentication 370
- Security Parameters Summary 371
- APPENDIX E 373
- Appendix E Services 374
- Appendix E Services 375
- APPENDIX F 377
- Appendix F Internal SPTGEN 380
- Table 170 Menu 3 380
- Appendix F Internal SPTGEN 381
- Table 172 Menu 12 385
- Command Examples 400
- APPENDIX G 401
- ZyXEL Limited Warranty 403
- Appendix G Legal Information 404
- APPENDIX H 405
- Appendix H Customer Support 406
- Appendix H Customer Support 407
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