ZyXEL Communications MAX218MW Guia do Utilizador descarregar pdf (Página 63)

Chapter 10 Troubleshooting

WRE2205 User’s Guide

• If you changed the IP address and have forgotten it, see the troubleshooting suggestions for I

don’t know the IP address of my WRE2205.

2 Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick

Start Guide.

3 Make sure your Internet browser does not block pop-up windows and has JavaScript and Java

enabled.

4 Make sure your computer is in the same subnet as the WRE2205. (If you know that there are

routers between your computer and the WRE2205, skip this step.)

• If there is a DHCP server on your network, make sure your computer is using a dynamic IP

address.

• If there is no DHCP server on your network, make sure your computer’s IP address is in the

same subnet as the WRE2205.

5 Reset the device to its factory defaults, and try to access the WRE2205 with the default IP address.

6 If the problem continues, contact the network administrator or vendor, or try one of the advanced

suggestions.

Advanced Suggestions

• If your computer is connected wirelessly, use a computer that is connected to a LAN/ETHERNET

port.

I can see the Login screen, but I cannot log in to the WRE2205.

1 Make sure you have entered the password correctly. The default username is admin and default

password is 1234. This field is case-sensitive, so make sure [Caps Lock] is not on.

2 This can happen when you fail to log out properly from your last session. Try logging in again after

5 minutes.

3 Disconnect and re-connect the power adaptor or cord to the WRE2205.

4 If this does not work, you have to reset the device to its factory defaults. See Section 10.4 on page

65.

10.3 Internet Access

I cannot access the Internet.

1 Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick

Start Guide.

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ZyXEL Communications MAX218MW Guia do Utilizador Página 63