ZyXEL Communications VSG1432 Guia do Utilizador descarregar pdf (Página 311)

Chapter 34 Troubleshooting

VSG1432-B101 Series User’s Guide

311

I cannot access the Internet through a DSL connection.

1 Make sure you have the DSL WAN port connected to a telephone jack (or the DSL

or modem jack on a splitter if you have one).

2 Make sure you configured a proper DSL WAN interface (Network Settings >

Broadband screen) with the Internet account information provided by your ISP

and that it is enabled.

3 Check that the LAN interface you are connected to is in the same interface group

as the DSL connection (Network Settings > Interface Group).

4 If you set up a WAN connection using bridging service, make sure you turn off the

DHCP feature in the LAN screen to have the clients get WAN IP addresses directly

from your ISP’s DHCP server.

I cannot access the Internet through an Ethernet WAN connection.

1 Make sure you have the ETHERNET WAN port connected to a broadband modem

or router in your network.

2 Make sure you configured a proper Ethernet WAN interface (Network Settings >

Broadband screen) with the Internet account information provided by your ISP

and that it is enabled.

3 Check that the LAN interface you are connected to is in the same interface group

as the Ethernet WAN connection (Network Settings > Interface Group).

4 If you set up a WAN connection using bridging service, make sure you turn off the

DHCP feature in the LAN screen to have the clients get WAN IP addresses directly

from your ISP’s DHCP server.

I cannot connect to the Internet using a second DSL connection.

ADSL and VDSL connections cannot work at the same time. You can only use one

type of DSL connection, either ADSL or VDSL connection at one time.

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ZyXEL Communications VSG1432 Guia do Utilizador Página 311