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Prestige 324 Intelligent Broadband Sharing Gateway
Customer Support vii
Customer Support
Please have the following information ready when you contact customer support.
• Product model and serial number.
• Information in Menu 24.2.1 –System Information.
• Warranty Information.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.
METHOD
LOCATION
E-MAIL
SUPPORT/SALES
TELEPHONE/FAX WEB SITE/ FTP SITE REGULAR MAIL
+886-3-578-3942 www.zyxel.com
www.europe.zyxel.com
WORLDWIDE
+886-3-578-2439 ftp.europe.zyxel.com
ZyXEL Communications Corp.,
6 Innovation Road II, Science-
Based Industrial Park, Hsinchu,
300, Taiwan
[email protected] +1-714-632-0882
800-255-4101
www.zyxel.com NORTH
AMERICA
+1-714-632-0858 ftp.zyxel.com
ZyXEL Communications Inc.,
1650 Miraloma Avenue,
Placentia, CA 92870, U.S.A.
[email protected] +45-3955-0700 www.zyxel.dk SCANDINAVIA
+45-3955-0707 ftp.zyxel.dk
ZyXEL Communications A/S,
Columbusvej 5, 2860 Soeborg,
Denmark
[email protected] +49-2405-6909-99
GERMANY
+603-795-34-407
ZyXEL Deutschland GmbH.
Adenauerstr. 20/A2 D-52146
Wuerselen, Germany
- Prestige 324 1
- Copyright 2
- (FCC) Interference Statement 3
- Caution 4
- ZyXEL Limited Warranty 6
- Customer Support 7
- Table of Contents 8
- List of Figures 13
- List of Diagrams 18
- List of Charts 18
- List of Tables 19
- Preface 23
- Syntax Conventions 24
- Getting Started 26
- Chapter 1 28
- 1.2.2 Firmware Features 29
- Time and Date Setting 31
- Logging and Tracing 31
- Chapter 2 34
- 2.4 Front Panel LEDs 37
- Table 2-2 LED Descriptions 38
- Chapter 3 40
- Change default password 41
- Navigation panel 42
- Chapter 4 44
- Wizard Setup 44
- 4.2 Wizard Setup: Screen 2 45
- 4.2.2 PPTP Encapsulation 46
- FIELD DESCRIPTION 47
- 4.2.3 PPPoE Encapsulation 48
- 4.3 Wizard Setup: Screen 3 50
- 10.0.0.0 - 10.255.255.255 51
- 172.16.0.0 - 172.31.255.255 51
- 4.3.4 WAN MAC Address 52
- DESCRIPTION 53
- 4.4 Basic Setup Complete 55
- Chapter 5 56
- 5.1.2 Entering the Password 57
- 5.2.1 Main Menu 58
- Table 5-2 Main Menu Summary 59
- NO. Menu Title FUNCTION 60
- 5.4 General Setup 62
- 5.4.1 Dynamic DNS 63
- Chapter 6 68
- WAN Setup and Dial Backup 68
- 6.2 Dial Backup 69
- 6.2.3 AT Command Strings 71
- 6.2.4 DTR Signal 71
- 6.2.5 Response Strings 71
- 6.2.7 Editing PPP Options 76
- 6.2.8 Edit Script Options 77
- Chapter 7 80
- LAN Setup 80
- 7.2 TCP/IP and DHCP for LAN 81
- IP Pool Setup 82
- DNS Server Address 82
- 7.2.4 Private IP Addresses 83
- 7.2.5 RIP Setup 84
- 7.2.6 IP Multicast 84
- 7.2.7 IP Alias 85
- as shown next 86
- 7-8 LAN Setup 87
- 7.3.1 IP Alias Setup 88
- 7-10 LAN Setup 89
- Chapter 8 90
- Internet Access 90
- 8-2 Internet Access 91
- 8.1.2 PPTP Encapsulation 92
- 8.1.3 Configure PPTP Client 92
- 8.1.4 PPPoE Encapsulation 93
- 8.2 Internet Test Setup 95
- Chapter 9 98
- Remote Node Setup 98
- 9-2 Remote Node Setup 99
- 9.2.2 PPTP Encapsulation 100
- 9-4 Remote Node Setup 101
- 9.2.3 PPPoE Encapsulation 102
- 9-6 Remote Node Setup 103
- 9-8 Remote Node Setup 105
- 9.4 Remote Node Filter 106
- 9.5 Traffic Redirect 107
- 9-14 Remote Node Setup 111
- Chapter 10 112
- IP Static Route Setup 112
- 10.1 IP Static Route Setup 113
- IP Static Route Setup 10-3 114
- Chapter 11 116
- 11.1.2 What NAT Does 117
- 11.1.3 How NAT Works 117
- 11.1.4 NAT Application 118
- 11.1.5 NAT Mapping Types 119
- 11.2.1 Applying NAT 121
- 11.3 NAT Setup 123
- 11.3.1 Address Mapping Sets 124
- Ordering Your Rules 127
- 11-14 NAT 129
- 11.3.2 Port Forwarding Setup 130
- NAT 11-17 132
- 11.3.3 Trigger Port Setup 133
- NAT 11-19 134
- 11.4 General NAT Examples 135
- 11-28 NAT 143
- Advanced Management 145
- Chapter 12 147
- Firewall 147
- 12.2 SMT Firewall Menu 149
- Firewall 12-5 151
- Table 12-1 Firewall Settings 151
- 12-6 Firewall 152
- 12.4.1 LAN-to-WAN rules 153
- 12.4.2 WAN-to-LAN rules 153
- 12.5 Filter 154
- Firewall 12-9 155
- Table 12-2 Firewall Filter 155
- 12.6 Services 156
- Firewall 12-11 157
- Table 12-3 Firewall Service 157
- Chapter 13 159
- Filter Configuration 159
- Outgoing 160
- Filter Set 161
- Execute Filter 161
- Len Length 164
- 13-8 Filter Configuration 166
- Filter Configuration 13-9 167
- 13-10 Filter Configuration 168
- 13.2.4 Generic Filter Rule 169
- 13-12 Filter Configuration 170
- 13.3 Example Filter 171
- Filter Configuration 13-15 173
- 13.4 Filter Types and NAT 174
- 13.5.1 LAN traffic 175
- 13.5.2 Remote Node Filters 176
- Chapter 14 177
- 14.2 UPnP and ZyXEL 178
- DESCRIPTION 179
- Web Configurator Easy Access 185
- Chapter 15 187
- SNMP Configuration 187
- 15.2 Supported MIBs 188
- 15.3 SNMP Configuration 188
- 15.4 SNMP Traps 189
- Chapter 16 191
- 16.2.1 System Information 194
- 16.2.2 Console Port Speed 195
- 16.3 Log and Trace 196
- 16.3.2 UNIX Syslog 197
- 16.4 Diagnostic 199
- 16.4.1 WAN DHCP 200
- Chapter 17 203
- Maintenance 203
- 17.2 Backup Configuration 204
- FTP GUI Clients 206
- 17.2.3 TFTP Command Example 207
- TFTP GUI Clients 208
- 17.3 Restore Configuration 210
- Save to ROM 213
- 17.4.1 Firmware File Upload 214
- 17.4.3 TFTP File Upload 216
- TFTP Upload Command Example 217
- Chapter 18 221
- 18.2 Call Control Support 222
- 18.2.1 Budget Management 223
- 18.2.2 Call History 224
- 18.3 Time and Date Setting 225
- Time Update Frequency 227
- Remote Management 229
- Chapter 19 229
- 19.2 Remote Management Setup 230
- 19.5 System Timeout 233
- Chapter 20 235
- Call Scheduling 235
- 20.3 Schedule Set Setup 236
- Call Scheduling 20-3 237
- Call Scheduling 20-5 239
- Chapter 21 241
- Troubleshooting 241
- 21-2 Troubleshooting 242
- Appendix A 245
- How PPPoE Works 246
- Appendix B 248
- PPTP Protocol Overview 249
- Call Connection 250
- PPP Data Connection 250
- Appendix C 251
- Boot Commands 251
- 8 Boot Commands 252
- Appendix D 253
- NetBIOS Filter Commands 253
- NetBIOS Filter Configuration 254
- Appendix E 256
- Log Descriptions 256
- Appendix F 260
- Power Adapter Specifications 260
- Appendix G 261
- Hardware Specifications 261
- Appendix H 262
- Properties 264
- Windows 2000/NT/XP 267
- 268
- Macintosh OS 8/9 272
- Macintosh OS X 273
- Appendix I 275
- Protection 275
- Appendix J 276
- Triangle Route 276
- IP Aliasing 277
- Gateways on the WAN Side 278
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