ZyXEL Communications P-660 series Guia do Utilizador descarregar pdf (Página 213)

P-660R-F1 Series User’s Guide 213

CHAPTER 19

Troubleshooting

This chapter covers potential problems and the corresponding remedies.

19.1 Problems Starting Up the ZyXEL Device

19.2 Problems with the LAN

Table 94 Troubleshooting Starting Up Your ZyXEL Device

PROBLEM CORRECTIVE ACTION

None of the

lights turn on

when I turn on

the ZyXEL

Device.

Make sure that the ZyXEL Device’s power adaptor is connected to the ZyXEL Device

and plugged in to an appropriate power source. Make sure that the ZyXEL Device

and the power source are both turned on.

Turn the ZyXEL Device off and on.

If the error persists, you may have a hardware problem. In this case, you should

contact your vendor.

Table 95 Troubleshooting the LAN

PROBLEM CORRECTIVE ACTION

The LAN lights do

not turn on.

Check your Ethernet cable connections (refer to the Quick Start Guide for details).

Check for faulty Ethernet cables.

Make sure your computer’s Ethernet Card is working properly.

I cannot access

the ZyXEL Device

from the LAN.

If Any IP is disabled, make sure that the IP address and the subnet mask of the

ZyXEL Device and your computer(s) are on the same subnet.

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ZyXEL Communications P-660 series Guia do Utilizador Página 213